Unfortunately, we have made the difficult decision to end the pHin service on December 20, 2021, and close the pHin business. We are grateful to the customers who were so supportive of pHin. We understand this news is abrupt and would like to help provide answers to your questions.
Please note that your subscription to pHin has expired and is completed and you will not be charged for a renewal or any further charges from pHin.
Will I still be able to use my pHin?
No, the service will no longer be available once it is shut down on December 20, 2021. Your pHin monitor will no longer be actively measuring your pool chemistry. The pHin app will no longer be active but will have information on the end of monitoring services.
What about my subscription?
Your annual subscription was fulfilled and not renewed, so no further action is necessary.
What should I do with my pHin?
We recommend recycling your floating pHin monitor. Best Buy stores accept most electronic devices or you can search for a local drop off location at Recycle Nation www.recyclenation.com/find
Again, thank you for your support. Please contact customer care with any questions.