Troubleshooting Guide

PROBLEM	CAUSE	TREATMENT	PREVENTATIVE MAINTENANCE
Black and/or dark green spots on the wall	Black algae due to low sanitizers in water	Use Black Algae Destroyer per directions. Brush spots daily until gone.	Maintain a free available chlorine residual of 1-3 ppm using TropiClear® Sanitizing Chemicals.
Yellow/Orange spots on walls, etc	Mustard algae	Use Algaecide 60 and check pH.	Maintain pH (7.2-7.6) range. Treat weekly with Super Shock.
	Iron in water	Use Metal Out to remove iron stains.	Add Metal Out periodically.
	Slimy yellow deposits	Use Yellow Eliminator.	Add No More Troubles® at a weekly rate.
Cloudy green water	Green algae	Use Algaecide 60.	Add Algaecide 60: 2 to 4 ounces per 10,000 gallons. Every 5-7 days after initial treatment.
Cloudy green water	Copper or iron dissolved in water	Check pH, use Metal Out to remove iron stains.	Add Metal Out, make sure pH is balanced before adding.
Brown/Reddish water, brown stain	Corrosion of metal pool hardware due to low pH	Adjust pH to 7.2 to 7.6 by addingpH Plus. Use Metal Out.	Add Alkalinity Control weekly to prevent pH swings.
	Iron or manganese	Adjust with Metal Out.	Treat with Metal Out periodically.
	High pH & total Alkalinity	Lower to proper range with pH Minus.	Test daily, add Alkalinity Control to prevent pH swings.
Clear green water	Corrosion of copper/metal pipes and pool equipment	Adjust pH to 7.2 to 7.6 by addingpH Plus.	Add Alkalinity Control weekly to prevent pH swings.
	Dissolved copper or iron from fill water	Treat with Metal Out.	Treat with Metal Out periodically.
	Very high pH and Total Alkalinity	Correct with pH Minus.	Test daily and adjust to maintain pH at 7.2-7.6 and Total Alkalinity at 75-120 ppm, add Alkalinity Control.
Cloudy water	Filter not removing small particles	Treat with 4 in 1 Clarifier.	Use weekly dosage of 4 in 1 Clarifier. Clean filter weekly.
	Free Chlorine residual too low	Shock with Super Shock.	Maintain Free Chlorine level at 1-3 ppm at all times regardless of pool usage or weather conditions. Shock every other week with Super Shock.
	Inadequate filtration	Clean filter with TSP or Filter Cleaner.	Use 4 in 1 Clarifier to coagulate micro particles.
	Rainfall	Shock treat with Super Shock to destroy dirt and/or odors.	Shock every other week with Super Shock.
	High pH or Total Alkalinity	Use pH Minus.	Test pH daily, treat as needed, add Alkalinity Control.
Oil/Grime on tile and vinyl	Build-up of oils and lotions	Use Tile & Vinyl Brite to remove grime and restore luster.	Add Skum Remover weekly to prevent build up and improve filtration.
Calcium scale deposits	Hard water or high pH or Total Alkalinity.	Use Metal Out and pH Minus.	Add Metal Out. Test daily and maintain pH (7.2-7.6) range.
Chlorine odor	Combined Chlorine level too high	Shock treat with Super Shock to destroy Combined Chlorine.	Maintain disinfectant residual of 1-3 ppm at all times. Routinely shock treat with Super Shock.
Chlorine odor	pH too low or high	pH Plus or pH Minus.	Test daily, add Alkalinity Control.
Skin/Eye irritation	Formation of Combined Chlorine in pool water	Shock treat with Super Shock to destroy Combined Chlorine.	Treat with Super Shock. Treat weekly withSkum Remover.
Scum along water line	Body oils, grease and dirt accumulations	Use Skum Remover and Tile & Vinyl Brite.	Maintain clean filter with periodic cleaning using Filter Cleaner. Add Skum Remover weekly to keep pool water scum free.